Star Cruises Genting Rewards Membership Card is issued to applicants who had successfully applied for Membership. Applicants, who had applied for Membership through our Reservation hotline or during their cruise will be issued their Physical Card on board. The Membership card is used to facilitate in tracking and recording of all transactions ie. through points earned from club gaming etc and points redeemed on board.

Practical usage:
- Present Membership card at our Food and Beverage counter to top up spending using accrued and sufficient Membership Points.
- Present Membership card at participating outlets onboard to avail services using your Membership Points.
- Always present your Membership Card to our crew on board when gaming to ensure that your gaming activity is recorded and points earned are credited.

Upgrade your Star Cruises Genting Rewards Card tier to enjoy more benefits and privileges. It is our way of rewarding patrons and frequent players with a higher level of premium services from Star Cruises.

We have scheduled periodical reviews of Membership gaming activity in order to validate active member's merits for the purpose of Card Upgrade. Criteria is based on the tabulation of points earned per year onboard Star Cruises vessels. Nevertheless, points earned are only part of the consideration for card upgrade as it is also subjected to Management's invitation.

The Star Cruises Genting Rewards Membership, features 5 (five) different tiers with their corresponding benefits and entitlement. Members are awarded their respective Membership cards based on their gaming activity and averages.

Card Types:
Star Card (Green Card) - Entry level Membership card of the Star Cruises Genting Rewards Program.
2nd Tier - Classic
3rd Tier - Silver
4th Tier - Gold
5th Tier - Platinum

Star Cruises Genting Rewards Members are able to earn points through gaming. Simply present your membership card to our crew at all times when you patronize our clubs onboard. This is to ensure that your activity is rated and points are awarded. The Star Points (SP) earned can be used to redeem cabin and offset purchases at our selected outlets onboard.

Please call our Membership Enquiry Hotline to report your lost card to avoid unauthorized usage of your card and points. You may proceed to the membership counter onboard to get a replacement of card. It is subjected to either cash payment of SGD 10 / HKD 50 / MYR 20 or an equivalent of SVP deduction of 10 SVP (SGD) / 50 SVP (HKD) / 20 SVP (MYR) from your account for the replacement.

Note: Subject to change without prior notice.

Please call the Membership Enquiry Hotline  for further information.

The Star Cruises Genting Rewards card has 5 years validity from the date of issuance. In the event that your Membership card has expired, you may approach the membership counter onboard for renewal. Expiry of membership card and points are not coterminous. You may continue to use the active Membership points for cabin redemption and offsetting of incidental charges onboard, even if your Membership card has expired.

Please be informed that each point carries a validity of THREE years. As our points system is generated on a "first-in first-out basis", whatever points you have earned on a specific cruise date will expire after the said date's month end.

E.g.: You cruised with us in January 2004 and earned 60 SVP. This 60 SVP will expire on 30 January 2007 if you have not utilized the mentioned points within these 3 years i.e. 2004-2007.

No extension is allowed for points. Points reflected under the Point Expiry Date in the E-Statement will have to be utilized within the time frame. After which, the points will be automatically forfeited upon its expiry.

If you have accumulated sufficient points for the cruise, please call the Membership Reservation Hotline and place your booking. Provide your membership ID, vessel, cabin type, date of departure and particulars of your passengers who will be cruising along with you.

Please call the Membership Enquiry Hotline for further information. Click Here

There are 2 options for Members to check their point balance - 1) Via the Membership Website, or 2) Through the monthly E-Statement sent by our Membership Services department. Members with existing online Membership account can log on to the membership website and select Account Statement Menu to view their transaction details and point balance.

For Members who wish to receive a copy of their transaction and point balance on a monthly basis, may register for the E-Statement service through the membership website.

Points are non transferable and no partial payment or partial redemption is allowed for cabin booking. If you have insufficient points for cabin redemption, you may purchase the cruise package from Star Cruises with normal fare. For enquiries on reservations, please call the Membership Hotline

Points are non transferable. Thus, transfer of points (balances) of the deceased Member to the immediate families or 3rd parties is not allowed.

Yes, you may present your membership card to earn points and utilize your existing Star Points at selected affiliated properties. For further information on facilities in our Resorts World properties, kindly visit the following websites.

Fomerly known as StarVIP88 card